Shipping & Delivery Info
Shipping & Delivery Information
At Time Star Fans, we are committed to delivering your products quickly, safely, and efficiently. Whether you’re ordering a single fan or a full set of appliances, we make sure your experience is smooth from checkout to delivery.
Shipping Locations
We currently offer shipping nationwide across Pakistan. For bulk or international orders, please contact our support team for custom arrangements.
Delivery Timeframe
- Standard Delivery: 3 to 7 business days
- Remote Areas: May take up to 10 business days
- Orders are processed within 24 hours of confirmation (excluding Sundays and public holidays).
Delivery Charges
- Free delivery is available on select products and promotional offers.
- For all other orders, delivery charges vary based on location and order size, and will be clearly mentioned at checkout.
Order Tracking
Once your order is shipped, you will receive a confirmation message with tracking details. You can use these details to monitor your orderβs progress.
Packaging & Handling
All products are packaged with care to ensure they reach you in perfect condition. Fragile items like ceiling fans, glass parts, and electrical appliances are shipped with protective packaging.
Damaged or Missing Items
If your order arrives damaged or incomplete:
- Please notify us within 24 hours of delivery.
- Email us at timestarfans@yahoo.com or call us at +92 301-7222750 with your order number and a photo of the damaged item.
- We will investigate and arrange for a replacement or refund as quickly as possible.
Contact Us
For any shipping-related questions or special delivery requests, please contact our team:
π Head Office: 5-km Sialkot Road, Nizam Pur, Gujranwala β Pakistan
π§ timestarfans@yahoo.com
π +92 301-7222750